Privacy Policy

This Privacy Policy explains how Next Day Plates Ltd collects, uses, stores, and protects your personal information. We are committed to safeguarding your privacy and complying with UK GDPR and the Data Protection Act 2018.

1. Company Information

Next Day Plates Ltd is the data controller for your personal information.
Registered office: Suite 1 & 2 (Building C), Waltham House, Riverview Road, Beverley, HU17 8DY
Company number: 16806184
Email: hello@nextdayplates.co.uk

2. Information We Collect

We may collect the following information:
2.1. Personal Identification
• Name
• Address
• Email address
• Phone number
• Proof of identity documents (to meet DVLA requirements)
2.2. Registration Entitlement Documents
• V5C logbook
• V750 certificate
• V778 retention certificate
• Lease or hire agreement
• Any DVLA approved registration entitlement proof
2.3. Order and Payment Information
• Billing details
• Delivery address
• Order history
• Payment confirmation (processed securely by third party payment providers)
2.4. Website and Technical Data
• IP address
• Browser type
• Device information
• Cookies (see section 9)

3. Why We Collect Your Data

We collect data for the following purposes:
3.1. To process your order and verify legal entitlement to registration numbers.
3.2. To comply with UK law and DVLA requirements.
3.3. To communicate with you regarding your order.
3.4. To improve website functionality, performance, and customer experience.
3.5. To prevent fraud and protect our business.
3.6. To maintain internal records and business administration.

4. Legal Basis for Processing

We process your personal data under the following legal bases:
4.1. Legal obligation We are required by UK law to verify your identity and entitlement before producing number plates.
4.2. Contract We need your information to create and deliver your order.
4.3. Legitimate interest To improve our services and protect our business from fraud.
4.4. Consent Where applicable, such as marketing emails.

5. How Your Information Is Used

We use your information to:
• Verify identity and entitlement documents
• Produce and dispatch number plates
• Contact you about your order
• Handle customer service requests
• Prevent fraud and misuse of registration numbers
• Improve our website and business operations We do not use your documents for any purpose other than legal verification.

6. How We Store and Protect Your Data

6.1. Your data is stored securely using encrypted systems.
6.2. Identity and entitlement documents are stored only for as long as required by law.
6.3. Access to personal data is restricted to authorised staff.
6.4. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

7. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:
7.1. Law enforcement or DVLA If fraud, misuse, or illegal activity is suspected.
7.2. Delivery partners To deliver your order.
7.3. Payment processors To process secure card or wallet payments.
7.4. Technical service providers For website hosting, analytics, or support. All third parties process your data securely and in compliance with UK GDPR.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary:
8.1. DVLA-required documents Kept for the legally required retention period.
8.2. Order records Kept for accounting and tax purposes.
8.3. Email correspondence Kept until no longer required. When data is no longer needed, it is securely deleted.

9. Cookies and Website Tracking

Our website uses cookies to:
• Improve performance
• Remember your preferences
• Analyse website traffic
• Support secure checkout You can control cookies through your browser settings.

10. Your Rights

Under UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion where applicable
• Restrict processing
• Object to certain uses of your data
• Request data portability
• Withdraw consent for marketing To exercise your rights, contact us at: hello@nextdayplates.co.uk

11. Marketing Communications

We may send marketing emails only if:
• You choose to subscribe
• You give explicit consent You can unsubscribe at any time.

12. Links to Other Websites

Our website may contain links to third party sites. We are not responsible for their privacy practices. You should review their privacy policies separately.

13. Children's Privacy

We do not knowingly collect data from anyone under 16.

14. Changes to This Privacy Policy

We may update this policy when required. Any changes will be posted on this page with an updated date.

15. Contact Us

If you have questions about this Privacy Policy or how your data is processed, contact us at:
Email: hello@nextdayplates.co.uk
Address: Suite 1 & 2 (Building C), Waltham House, Riverview Road, Beverley, HU17 8DY

Questions about your data?

If you have any concerns about how we handle your personal information, please get in touch.